Being in a dynamic environment, business in the airport requires tremendous amount of hands-on management by decision makers. Customers of today have needs and wants that change rapidly – only a dedicated team may respond well and adjust product lines, price points and brands to stay in-line with customers’ demand. The retail operation shall gain tremendous wealth of experience in retailing at airports through the company’s closely monitored performance.

Through various obstacles, the management has stayed strong and weathered storm. Although sales were down, and customers were reluctant to spend thus reducing traffic at the stores, rental commitments to Malaysia Airports were met promptly without any delay and our regular clients still refer to us for the quality service and products we have been providing.